- Why can't I open 3D scenes?
- I cannot open the tools on my tablet or mobile device.
- Changing your hard drive or your computer; reinstalling mozaBook; entering a new licence code
- System requirements
- Can I use mozaBook on an Apple MacOS computer?
- How can I transfer my mozaBook licence to another computer?
- How can I send feedback and bug reports in mozaBook?
- How can I continue to use Flash content?
- How to watch 3D scenes with a VR headset?
- How can I delete my user account?
- Hogyan tudom lemondani az előfizetésem?
- How can I allow cookies in my browser?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- How can I start mozaBook in windowed mode?
- Missing dll file after a mozaBook update
- Nem tudom aktiválni a licencemet, hibaüzenetet kapok. Mit tegyek?
- What licence code do I have? How do I know what digital content can I access with my licence code?
- The 3D player is not launched in Windows 7
- Use the mozaWeb browser
- Hogyan telepíthetem a 3D lejátszót az alapértelmezettől eltérő mappába?
- I have multiple user accounts and I would like to merge them
- I receive an error message about proxy settings when I launch mozaBook
- Why can mozaBook not connect to the mozaWeb server?
- How can I switch to a Teacher account?
- How can I switch to a Teacher account in Bulgaria?
- How to send feedback from mozaBook when the server is not available?
- I use a Chromebook. How can I open 3D scenes?
- How do I sign in with my edu.mon.bg account?
For the proper functioning of mozaWeb, cookies need to be allowed. Without cookies, for example, the registration or purchase functions will not work properly. This is how you can allow cookies in the most commonly used browsers:
Google Chrome
1 Menu button in the top right corner > Settings
2 Privacy and security > Cookies and other site data
We recommend to choose the 1st or 2nd of the 4 options.
Firefox
1 Menu button in the top right corner > Settings
2 Privacy & security
We recommend to choose the topmost of the 3 options (Standard).
Microsoft Edge
1. Menu button in the top right corner > Settings
2. Privacy and services
We recommend to choose the 1st or 2nd of the 3 options (Basic or Balanced).
Safari
1 Choose Safari > Settings
2 Click on Privacy
In Cookies and website data, we recommend to unselect the 'Block all cookies' box.